SunIce Shop
Discover our Shop
FrontRow is now The SunIce Shop. Inspired by love. Inspired by techno. Made for you, the SunIce People.
Frequently Asked Questions
Didn't find your answer here or need help? Get in touch by email.
Need to return a product? See our return policy.
General
The SunIce Shop is our official merchandise store, offering exclusive SunIce Festival clothing, accessories, and fan gear. All items are sold separately from event tickets and are only available through the Shop.
For optimal longevity of your product, follow these care instructions:
- Wash products at 30° max
- Wash inside-out to protect the print
- Do not use fabric softener or heavy-duty detergent
- Avoid tumble-drying
- Iron inside-out, avoid ironing the print
- Wash before first wear – the product can have print residue
Our products are all relaxed-oversize fit. If in doubt, we recommend the smaller size.
Here are a few references:
- Luana is 171cm wearing size M
- Diego is 175cm wearing size M
Some products also have size guides in their descriptions.
Orders & Payment
We take:
- Twint
- All common Credit Cards
- Paypal
No, due to our print-on-demand system, placed orders immediately enter the production queue at our supplier and cannot be canceled. If you want, you can return your product upon receipt. Contact us for more info.
Shipping
Our products are shipped from Germany. Please note that for orders to outside Germany, customs fees or import taxes may apply. These are not included in the product price and must be paid by you upon delivery.
Our products usually ship to EU and Switzerland within 1–2 weeks from Germany.
In some cases and during production-intense times like Christmas it may take up to 3 weeks.
International shipping beyond the EU usually takes 2-4 weeks.
Returns
If you picked the wrong size, don’t like the item, or have any other issue with your order, we’ll happily arrange a return.
We do not accept returns of washed, heavily used, or dirty products.
If you would like to issue a return, please contact us.
